Home > FAQ/Delivery
Where do you deliver to?
We deliver Australia wide, but not internationally at this point.
No minimum order.
Our delivery rates are calculated on the the amount purchased.
Organic Road purchase $1.00 - $24.99 postage is $7.45
Organic Road purchase $25.00 - $49.99 postage is $9.95
Organic Road purchase $50.00 - $99.99 postage is $13.95
Organic Road purchase $100.00 - $174.99 postage is $16.95
Free postage for all orders over $175.00.
We use Australia Post for all but the biggest shipments.
Orders received by 5pm will be submitted to Australia Post within three working days. Delivery times, based on information from Australia Post, are as follows;
| Destination | Delivery Time |
| Metro (Sydney) NSW | 1 day |
| Non-metro NSW | 1-3 days |
| Melbourne/Brisbane/Canberra | 2 days |
| Adelaide/Darwin/Perth | 3-5 days |
| Non-metro Vic/Qld/SA/WA | 3-7 days |
Please note that these are approximate delivery times only and they cannot be guaranteed,
Are your products certified organic?
Yes, all of our products are certified organic by a registered Certifying Body, depending on the country of origin. All products are packed under ACO certification number 10321W and is certified to show the bud logo.
Each product lists its country of origin and the certifying body, with a link to more information.
E.g. certified organic by ACO.
Are your organic foods all Australian?
We try to source as many of our food products from Australia, not only to support our local communities and keep money in Australia, but also to reduce the food miles and our carbon footprint.
However, not all products can grow in Australia, or aren't available all year round so we also source our organic foods from other counties such as Canada, USA and Turkey.
We always list the country of origin for our products.
Product Refunds
We aim to provide you with the freshest, best quality organic foods. If you are not satisfied with a product please return the remainder of the packet to our postal address, with a short explanation of the problem and we will refund your money in full.
Refunds must be claimed within 60 days from date of purchase.
How secure is my credit card information?
We use PayPal for our shopping cart, which ensures all data is processed with use of Secure Socket Layer (SSL) protection.
You will see a padlock icon or a key icon in the lower left or lower right of your browser when you are entering your credit card information to finalise your order.
You may like to read our Privacy Policy here.